Customer Strategy Development

Fotolia 948566 M smlStrategic Insights, Market & Customer Segmentation expertise and Customer Value Management Strategy Development.

Extensive expertise gained across multiple industries and countries in Customer Strategy Development encompassing;

  • Market & Customer Insights Development and Profit Pool Analysis & Modelling,
  • Customer Segmentation & Market Segmentation Model Development,
  • Customer Value Management (CVM) Strategy Development,
  • Integrated Acquisition, Customer Management, Expansion and Retention (ACER) Strategies.

Progress Partners specialise in Customer Strategy Development to optimise Customer Value Growth by increasing acquisition of high value segments, cross-sell and up-sell to grow value and retention of high value customers using a proprietary Customer Value Management strategic approach.

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